We know it can be frustrating when there’s an issue with your ingredients. The quickest way to let us know and get this sorted is via the Help Centre by clicking ‘Any issues with your box?’.
We try our best to avoid this, so thank you for being understanding when an accident does happen.
On the Website:
On the App:
From the ‘Home’ screen, tap ‘Any issues with this box?’ and follow the steps in our self service tool.