If you pay by card, we will request a pending payment at 12pm (noon), 4 days before your delivery date. This means your bank will put the money aside ready for payment at the cut-off point the following day, but it still stays in your bank account.
If you make any changes to your box between us requesting the pending payment and the cut-off point, the correct payment will be deducted from your bank at the cut-off point at 12pm (noon), 3 days before your delivery date. If the box price is less than the pending payment value, your bank will release the difference back to your bank account automatically.
If you cancel your box after the pending payment has been requested, but before the cut-off point at 12pm (noon), 3 days before your delivery date, your bank will release the payment back into your bank account automatically.