A huge part of our ethos is to reduce food waste, which means we don’t keep spare ingredients around to send out if one is missing from your box.
If we could send out replacement ingredients, it’s likely the rest of your ingredients would be past their best by the time you received the replacement. This could also mean having to eat the affected recipe on another day than you’d planned.
Instead, if you report the missing or damaged ingredient we’ll sort this out so that you can quickly replace the ingredient at your local shop. Dinner is saved!