Gousto is a flexible subscription-based service, giving our customers the power to skip, pause, or order extra boxes whenever they like. Please be aware if you've already selected the recipes for your next box, you will need to cancel that box as pausing the subscription will not do that for you automatically. For help on how to do this, head here.
To pause your subscription, follow these easy steps.
On the Website:
Step 1 Login and click My Gousto
Step 2 Click 'Subscription Settings'
Step 3 Here you can manage your subscription settings. To pause your subscription, click 'Pause Subscription'
On the App:
Step 1 Login and tap 'Profile' then 'Subscription settings'
Step 2 Here you can view your subscription status and manage your subscription settings. To pause your subscription, scroll down and tap 'Pause Subscription'
Don’t forget that any boxes that you have already chosen recipes for have to be cancelled individually. For help on how to do this, head here!