Noticed a strange smell when you open your meat? Don’t worry - it’s totally normal.
We vacuum-pack some of our meat because we’ve found this to be the best way to keep your meat fresh while it’s transported in your box. It’s normal for some discoloration and aroma when you open the pack.
We recommend that you take it out of the packaging and leave to breathe in the fridge for 30 minutes. The unusual smell should disappear.
If the smell remains, please dispose of the meat and let us know by using our self-serve tool on the website or your app.
