If this is after the cut off point - no. At 12 noon, 3 days before the delivery date, your order is final and can’t be changed. This is because at this point, our team will already be getting your box ready to be sent out on time for your delivery day.
This means you can’t change the following:
- Delivery address or date
- Recipe choices
- Box size
After the cut off time, our processes are automated to make sure everything runs smoothly. This includes:
- Reserving delivery slots with our couriers
- Ordering ingredients for your boxes
- Printing recipe cards
- Picking and packing your box
- Getting your box to the courier to be sorted and sent out for delivery
If you’re not in, you can update your safe place using the tracking link provided by the courier so the driver can leave your box somewhere safe.