As a food company, we work very hard to ensure the chances of cross-contamination on-site are minimised. To aid this we consciously limit the "open" allergens we handle on our sites and work closely with our suppliers to ensure that cross-contamination risks are kept to an absolute minimum higher in the supply chain.
We have our own dedicated allergen handling (and spillage!) procedures, to ensure that should any accidents happen they are dealt with promptly and we can remove any affected products prior to them being packed into our boxes. Our staff all undergo allergen training to make sure the importance of allergen handling is followed.
Any products which contain an allergen will have that allergen clearly displayed on the product itself (with the exception of some of our stock cubes - don't worry, we're working on it!).
We also make sure to display any potential allergen risks on our app, website and our recipe cards (see more info below)
If you’re looking for allergen information on mollusc when choosing a recipe, interact with the recipe name and you’ll see allergen ingredients in bold:
On the App:
Interact with a recipe's title to open its recipe card and scroll down to the bottom: