Tell us about missing, damaged, incorrect or poor quality ingredients
- Why do some of my recipes last less than 5 days?
- Why do my ingredients have a short shelf life?
- How do I report an ingredient issue?
- How do I report an issue with ingredients in my box?
- Why do you vacuum pack meat?
- My meat has a strange odour, what do I do?
- Why have I received a substitute ingredient?
- Why are my vegetables smaller than I expected?
- I received the wrong recipes in my box, what do I do?
- I've found something unexpected in my food. What do I do?
- What do you do with the feedback I have given about my ingredients?
- How do you decide on portion sizes for the recipes?
- Can you send me a replacement ingredient?
- Why is there paper in my mincemeat?
- Why haven't you sent flour/oil/salt etc in my box?