Getting started with Gousto, download our apps and report problems.
Report a problem
- Contact Us
- I can't view my upcoming deliveries, why is this?
- My app isn't working right - how do I fix this?
- How can I give feedback about the app/website?
- Have I received a suspicious email?
- I see an error message, what does this mean?
- What can I expect to find in my ingredient bag?
- All you need to know about your new Ingredient Bag
- Do I pay the delivery charge for my first box?
- I'm a new customer, can I order 5 recipes?
- We'd like to introduce you to our 5 recipe box
- Can I order a single box without a subscription?
- How do I cancel or reactivate my account?
- Am I locked into a subscription?
- Why have a Gousto Subscription?
- What is the difference between pausing my subscription and cancelling my account?
- What is the difference between skipping a box and pausing my subscription?
- Do you offer vegan/pescaterian subscriptions?